A complete returns management solution, under one roof
Richers & Vision refurbish customer returned products to 'as new' or graded condition and ready for resale. We are able to sell refurbished products for up to 85% of the RRP through our established sales channels.
We provide a fully comprehensive warranty fulfilment service alongside our returns management solutions. Our experienced team provide exceptional after-sales support.
Purpose built refurbishment facilities with a team of highly trained technicians allows us to refurbish customer returned products to a retail-ready standard.
You can take advantage of our established sales channels with a focus on excellent customer service and after sales support, as a seamless route to market for your products.
A complete solution
Consolidate your returns management, including the resale of the refurbished end product, and after-sales warranty fulfilment, all under one roof. Over the years of working with major manufacturers, Richers and Vision has been able to use this experience and construct a complete returns management solution. From the moment a product is returned to a retailer, we are able to step in and arrange logistics, grading, refurbishment, controlled resale and ultimately; efficient asset recovery.
Regulated and certified by all relevant UK government and EU bodies for the refurbishment, recycling and correct disposal of consumer products.
Experience comes with time. Over 15 years of managing customer returns for leading manufacturers, positions us to be able to provide you with a seamless service.
Richers and Vision proudly provide services to LG Electronics, Samsung Electronics, Daewoo Electronics, Hanwha Wisenet Security, Team Knowhow and many more.