WARRANTY, COMPLETELY TAKEN CARE OF.
The warranty service provided by Richers and Vision is designed to work alongside our other services to consolidate returns management for manufacturers and retailers, all under one roof.
Our warranty fulfilment service includes
- A first point of contact for customers
- Courier exchange
- Diagnosis
- Parts & labour
- Repackaging
Reduced Costs and Turnaround Time
As we are able to provide this solution all under one roof, we reduce the costs associated with warranty claims and the turnaround times in providing the customer with a product repair.
Secure Packaging
- Secure pneumatic packaging
- Prevention of damage during return transit
- Customer peace of mind
Intelligent Repair
- Established testing procedures
- Intelligent Diagnosis
- High repair rate
Labour
- Highly trained and experienced team
- Quick turnaround times
- 72 hours turnaround from date of collection
- Telephone support
Regulated and certified by all relevant UK government and EU bodies for the refurbishment, recycling and correct disposal of consumer products.
Experience comes with time. Over 15 years of managing customer returns for leading manufacturers, positions us to be able to provide you with a seamless service.
Richers and Vision proudly provide services to LG Electronics, Samsung Electronics, Daewoo Electronics, Hanwha Wisenet Security, Team Knowhow and many more.